Practis: A Customer Interaction Training System
Practis is an innovative customer interaction training system developed by Mantra Systems Inc. This mobile app, available on the iPhone platform, aims to empower teams to effectively communicate key company messaging with customers. The software utilizes a unique method of automated, interactive, audio-visual roleplay to help teams access, internalize, retain, and articulate best practice responses to common objections encountered during sales or customer service interactions.
One of the key features of Practis is its web-based admin portal. This portal serves as a repository of best practice responses, specifically tailored to address the most commonly occurring yet critical objections faced by teams. This centralized hub allows businesses to efficiently distribute messaging and ensure consistent communication across the entire team. Whether it's positioning products, highlighting value, or building brand awareness, Practis equips teams with the necessary knowledge and skills to effectively represent the company in the marketplace.
Practis is a valuable tool for businesses of any size or type. By providing an end-user learning modality, the app enables teams to gain command over how the company prefers to position its products, value, and brand. With its focus on customer interaction training, Practis is a comprehensive solution that empowers teams to deliver exceptional customer experiences.
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